Branch Manager
- Lead day-to-day branch operations across Service, Parts and customer-facing functions.
- Build a people-first culture that promotes engagement, accountability and development.
- Deliver financial, operational and customer performance targets.
- Lead our Brisbane dealership operations
- Shape branch culture and develop leadership capability.
- Drive customer, operational and commercial outcomes.
About the opportunity
If you believe strong business results start with great people, this could be the leadership opportunity you've been looking for.
We are seeking an experienced and values-driven Branch Manager to lead our Brisbane dealership. This is a key leadership role with responsibility for the overall performance of the branch, including Service, Parts, customer experience and safety, while overseeing a team of approximately 90 employees.
We're looking for a leader who puts people first, leads by example and creates an environment where employees feel supported, valued and accountable. You will play a pivotal role in strengthening capability across the branch while ensuring safe, efficient and customer-focused operations.
As the leader of the Brisbane site, you will work closely with employees, customers and stakeholders to drive sustainable growth, improve operational performance and foster a positive workplace culture.
Why join us?
- Lead a well-established Brisbane operation within Australia's largest Daimler Truck dealership network.
- Represent globally recognised brands including Mercedes-Benz, Freightliner and Fuso.
- Shape the culture and performance of a key dealership location.
- Join a business that values safety, teamwork and customer excellence.
- Be part of a growing national organisation backed by Daimler Truck's largest dealership group globally.
- Lead a branch where your decisions have a visible impact on culture, customers and commercial outcomes.
What you'll be doing
- Lead day-to-day branch operations across Service, Parts and customer-facing functions.
- Build a people-first culture that promotes engagement, accountability and development.
- Champion a proactive approach to safety and wellbeing across the branch.
- Coach and support frontline leaders to strengthen capability and performance.
- Deliver financial, operational and customer performance targets.
- Build strong relationships with customers and key stakeholders.
- Identify and implement continuous improvement initiatives.
- Ensure compliance with company policies, legislative requirements and OEM standards.
- Foster collaboration and accountability across the branch.
What we're looking for
- Proven leadership experience within automotive, heavy vehicle, transport, industrial or service-related operations.
- A genuine people-first leadership style with a track record of coaching leaders, developing capability and building engaged teams.
- Strong commitment to workplace safety and operational excellence.
- Demonstrated ability to lead teams through change and deliver sustainable business outcomes.
- Experience managing operational performance, budgets and commercial outcomes.
- Strong customer relationship and stakeholder management skills.
- Commercial acumen and the ability to make sound business decisions using operational data.
- Heavy vehicle or commercial vehicle industry experience will be highly regarded.
About us
Velocity Truck Centres Australia is part of Velocity Vehicle Group, Daimler Truck's largest dealership group globally. We are Australia's largest Daimler Truck dealership network, representing Mercedes-Benz, Freightliner and Fuso across more than 20 locations nationally.
Our values of Speed, Value and Trust guide how we work and support our commitment to delivering outstanding outcomes for our customers, employees and communities.
Apply now - If you're an experienced leader looking for the opportunity to shape the culture, performance and future success of a key Brisbane dealership, we'd love to hear from you.
Please note: Velocity Truck Centres Australia requires candidates to undergo pre-employment checks, which may include medical assessments and drug and alcohol screening.
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