Assistant Facilities Manager - Residential

Assistant Facilities Manager to support the day-to-day management of a residential property portfolio in ACT

Your new company
Our client is a globally recognised professional services organisation specialising in real estate, property management, facilities management, project delivery and workplace solutions. Managing diverse portfolios across commercial, residential and government environments, they are known for delivering high-quality property services, innovative solutions and exceptional customer experiences.
They are seeking an Assistant Facilities Manager to support the day-to-day management of a residential property portfolio in Canberra.
Your new role
As the Assistant Facilities Manager, you will support the delivery and management of a residential property portfolio, ensuring properties are effectively managed throughout their entire lifecycle, from acquisition and onboarding through to occupancy and exit.
Key responsibilities will include:

• Managing residential property activities across the full property lifecycle, including onboarding, occupancy and exit processes.
• Coordinating move-in and move-out activities, ensuring properties are fully prepared and compliant prior to occupancy.
• Maintaining accurate property records, documentation and portfolio tracking systems.
• Supporting compliance, health, safety and risk management activities across the portfolio.
• Assisting with financial management, budgeting, procurement and contract administration activities.
• Managing relationships with service providers, contractors and suppliers to ensure service levels are achieved.
• Providing exceptional customer service and acting as a key point of contact for stakeholders and occupants.
• Supporting operational reporting, compliance monitoring and continuous improvement initiatives.
• Assisting with the mentoring, training and support of property coordination staff and site-based resources.

What you'll need to succeed
To be successful in this role, you will have experience within facilities management, property management or residential portfolio management and be comfortable working in a structured, compliance-focused environment.
You will also bring:

• A strong understanding of facilities and residential property management principles.
• Knowledge of compliance, safety and property readiness requirements.
• Experience managing contractors, maintenance programs and operational workflows.
• Strong stakeholder engagement and customer service skills.
• Excellent organisation, prioritisation and problem-solving capabilities.
• Financial administration, budgeting or procurement experience.
• Relevant qualifications in facilities management, property, construction or a related discipline.
• The ability to obtain and maintain a security clearance.

What you'll get in return

• Join a highly regarded global property organisation known for teamwork, ethics and excellence.
• Work within a collaborative and supportive culture where people are encouraged to grow, thrive and feel they belong.
• Build your experience across a varied residential property portfolio in Canberra.
• Work closely with experienced property and facilities professionals.
• Contribute to the successful delivery of accommodation services in a meaningful and practical role.
• Access a professional environment that supports career development and wellbeing.
• Benefit from free parking on site.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or for a confidential discussion please contact Tayla Bennett on
026112 7617 or email Tayla.bennett@hays.com.au. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.#3010264