AO3 Business Support Officer - Toowoomba
- Provide efficient and high standards of customer service
- Monitor and manage internal and external correspondence
- Undertake general administration functions as required
Business Support Officer
Your new company
Youll be joining a large public sector organisation dedicated to creating connected, sustainable, and inclusive communities. The team values diversity, supports career growth, and encourages a healthy worklife balance. The organisation is also committed to reconciliation and fostering a workplace where people from all backgrounds thrive.
Your new role
- Provide efficient and high standards of customer service
- Effectively monitor and manage internal and external correspondence, incoming and outgoing telephone calls and ensure responses are provided within required timeframes.
- Willingness to work within a fast-paced environment with KPIs and mechanisms to measure and monitor performance.
- Ability to connect with industry, local suppliers and internal and external stakeholders to ensure the timely and effective delivery of services.
- Demonstrate professionalism and be a positive contributor to a great team and culture while being prepared to perform recurring work.
- Be dedicated to customer satisfaction, and within boundaries, develop an outcome which achieves both customer and business objectives.
- Ensure high standards and accuracy when compiling documents and reports or updating records and information systems (i.e. in Ellipse and Microsoft Office).
- Demonstrate initiative and be a team player by appropriately handling enquiries of senior staff in their absence within expected timeframes.
- Develop and maintain procedures, manuals and registers while being a contributor to improving existing procedures.
- Effectively undertake general administration functions as required.
What you'll need to succeed
- Data entry experience
- Excel experience
- Ellipse experience is highly desirable or ability to learn quickly
What you'll get in return
- Located in Toowoomba QLD 4350
- Initial contract duration 07/09/2026 16/10/2026 (6 Weeks)
- Possible contract extension
- $51.12 p/h + Super
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email Isis.pan@hays.com.au or call on 0732433040
#3015932
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